I General Information

1.Żegluga Ostródzko – Elbląska Sp. z o. o. with its registered office in Ostróda, ul. Grunwaldzka 49, 14-100 Ostróda, NIP: 741-211-18-24, REGON: 280582249, e-mail: sekretariat@zegluga.com.pl – owner and administrator of the website located in the following domain: http://www.zegluga.com.pl/ (hereinafter: “Website”), respects the right of users of the Website’s services (hereinafter: “Service Users”) to protect their privacy.

2. Żegluga Ostródzko – Elbląska Sp. z o. o. in Ostróda makes every effort to ensure that the processing and protection of Service Users’ personal data is carried out in a manner that prevents unauthorized access to such data, as well as prevents unauthorized use of the aforementioned data. It also ensures the security of using the Services.

3. Żegluga Ostródzko – Elbląska Sp. z o. o. in Ostróda uses technical measures and solutions to prevent unauthorized third parties from interfering with the privacy of Service Users.

4. This document defines the scope and principles of collecting and processing information about Service Users, including their personal data.

 

II Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda collects and uses the following information and data regarding Service Users:

1. Personal Data of Service Users: Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda, operating the Website and providing services through it (hereinafter referred to as the “Services”) referred to in the Terms and Conditions of Use of the Website (hereinafter referred to as the “Terms and Conditions”), collects and processes data concerning Service Users, including personal data of Service Users who are natural persons, to the extent and for the purpose necessary to provide specific Services indicated on the Website. Due to the nature of the Services requiring the Service User to provide their personal data and the method of billing (to the extent they are chargeable), it may be necessary for the Service User to provide the following data: a) the Service User’s surname and first names;b) Tax Identification Number (NIP);c) residential or stay address;d) mailing address, if different from the residential or stay address;e) email address;f) telephone number;g) date of birth.  Providing personal data is voluntary, but may be necessary to use the Services, including Registration on the Website and setting up an Account by the Service User (when required in accordance with the Regulations), as well as for the Service User to place orders for Services.

2. Cookies

Żegluga Ostródzko-Elbląska Sp. z o.o. in Ostróda may use cookies when a user (Service User) visits the Website. Cookies that may be used on the Website are associated only with the browser of a given computer (the user is anonymous), without providing the user’s name or surname. This information is stored by the Żegluga Ostródzko-Elbląska Sp. z o.o. server in Ostróda on the user’s computer, which the Żegluga Ostródzko-Elbląska Sp. z o.o. server in Ostróda can read each time the user connects to the website. Cookies provide statistical data on user traffic and their use of individual pages of the Website.

Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda may also place cookies to monitor User traffic on the Website, as well as between the Website and other websites cooperating with Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda. The user may at any time choose how cookies are handled in the online area by replacing automatic cookie handling with individual handling (user settings). Detailed information in this regard is provided by the providers of software used to manage the online area (browsers), usually in the “internet options” tab or similar. Each user can disable the cookies mechanism in the web browser of their end device. However, disabling the option to accept cookies by the user in their browser (blocking, prompting) may cause difficulties or even prevent the use of certain Services provided by Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda. At the same time, Żegluga Ostródzko – Elbląska Sp. z o. o. in Ostróda is not responsible for the use or handling of cookies on other websites available to users via links placed on the Website.

III. Personal data protection 

1. All personal data collected from Service Users are sent to the system using a secure SSL protocol encrypted with a 128-bit key. 

2. All information about Service Users stored on the server of Żegluga Ostródzko-Elbląska Sp. z o.o. in Ostróda is protected against unauthorized access. The only persons authorized to access and process this data are employees or associates appropriately trained by the owner of the Website. 

IV Informacja o zasadach udostępniania danych osobowych Usługobiorców innym podmiotom

1. Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda collects User data primarily for the purpose of providing Services. However, it reserves the right to transfer data to its partners who wish to offer additional products to Users, but in compliance with the provisions of the General Data Protection Regulation *, i.e. after the User has consented to the transfer of personal data to these entities and to receiving advertising materials from them. 

2. Any sending of advertising and marketing materials by third parties, as well as the sending of commercial information electronically, is always subject to the prior consent of the Service User, which may be withdrawn. Each Service User also has the right to opt out of receiving electronic mail sent by Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda. 

V. The right of the Service User to access, correct and delete their personal data 

1. The bilety.zegluga.com.pl Website features a “User” page, through which, after logging in, the Service User registered on the Website has the right to access and rectify/amend their data. The Service User also has the right to request the cessation of processing of their data, their deletion from the database maintained by Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda, and the right to transfer their data. Information about the Service User may be deleted from the database, while retaining accounting records in accordance with Polish accounting regulations and subject to the provisions of the Terms and Conditions, by sending an email to the email address specified in Part I, Section 1.

2. Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda may refuse to delete the Service User’s personal data, in particular if the Service User has not settled all amounts due to Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda for the provision of paid Services to him or her or if the Service User has violated applicable law, and the retention of personal data is necessary to clarify these circumstances and determine the Service User’s liability.

3. The Service User’s data may be made available to entities authorized to receive it under applicable law, including relevant judicial authorities. With the Service User’s consent, required under applicable law, the data may also be made available to other entities.

VI. Additional Information:

1. Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda places links on its websites that allow Service Users to directly access other websites. This Privacy Policy does not cover websites operated by other entities independent of Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda.

2. Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda may store emails and other correspondence addressed to the Service User in order to answer questions, respond to requests, and improve the Services. The Service User’s email address may be used to contact them regarding the Services.

3. Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda has appointed a personal data protection officer who can be contacted via e-mail at k.maruszczak-pobiedzinska@gptogatus.pl in all matters concerning the personal data of Service Users.

4. The Service User has the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office – if they consider that the processing of personal data violates the provisions of the General Data Protection Regulation.

VII. Changes to the Privacy Policy 

Żegluga Ostródzko – Elbląska Sp. z o.o. in Ostróda reserves the right to change this Privacy Policy. The current Privacy Policy available on the Website applies to Service Users. *General Data Protection Regulation – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).